Privacy and Confidentiality Policy
- Introduction
At JML Media Life, the privacy and protection of our clients’ information are paramount. This policy describes how we collect, use, store, and protect personal data provided by our customers in the process of engaging our services. By engaging our services or interacting with us, you are accepting the practices described in this policy.
- Information We Collect
We collect personal information when our customers request our services or interact with our website. This information may include:
- Contact Information: Name, email address, phone number, physical address.
- Payment Information: Billing and payment details related to contracted services.
- Service Information: Details about the specific projects, preferences, and needs you provide to us for the performance of our services.
- Use of Information
The information we collect is used to:
- Provide the requested services: For the execution of projects, advice and management of the Client’s needs in graphic design, social networks, software development and accounting services.
- Improve the quality of our services: We use data to better understand our customers’ needs and improve our service offerings.
- Communication with the Client: To respond to queries, update on the status of projects and send communications related to contracted services.
- Information Protection
We are committed to protecting the privacy and security of our customers’ personal data. We implement appropriate security measures, such as the use of encryption, restricted access, and internal procedures to protect data from unauthorized access, loss, or disclosure.
- Confidentiality
- Confidentiality Commitment: At JML Media Life , we respect and value the trust our clients place in us. All information provided, both personal and project-related, will be treated with strict confidentiality.
- Restricted access: Only authorized personnel will have access to the personal information and projects of the clients, and this access will be limited to what is necessary for the execution of the contracted services.
- Non-disclosure: We will not share, sell, or rent your personal information to third parties without your consent, except in cases where it is required by law or for the proper execution of the services (for example, if a third party must intervene in the execution of a specific project).
- Cookies and Similar Technologies
Our website may use cookies or other similar technologies to improve the user experience. These technologies allow us to recognize your browser and collect information about your preferences or activity on our website. The Customer can set their browser to refuse cookies, although this may affect some functionalities of the site.
- Sharing Information with Third Parties
- Service providers: We may share your information with third-party service providers who assist in the execution of projects (e.g., web hosting services or payment platforms). These providers are required to keep the information confidential and will only use it to fulfill their specific functions.
- Legal Requirements: If we are required to do so by law or if we believe disclosure is necessary to protect our rights, property, or safety, we may disclose your personal information to law enforcement authorities.
- Access to and Control over Your Information
The Client has the right to access, correct, or delete the personal information it has provided to JML Media Life. You may request a copy of the data we have collected, correct any incorrect information, or request that we delete your data from our records, unless we are required to retain it for legal or contractual reasons.
- Data Retention
Personal data will be kept for as long as necessary to comply with the purposes for which they were collected, including the management of contracted services and compliance with legal obligations.
- Changes to the Privacy Policy
We reserve the right to update this Privacy and Confidentiality Policy at any time. Modifications will be posted on our website, and will apply from the date of their publication. We encourage you to periodically review this policy to be aware of any changes.
- Contact
If you have any questions or concerns about this Privacy and Confidentiality Policy or wish to exercise your rights related to your personal data, you may contact us via:
- Email: info@jmlmedialife.com